Frequently Asked Questions

How much do your services cost?


All of our patients recieve customized care to best fit their needs. Give us a call at 901-861-BARK to request a treatment plan.




Do you take walk-ins?


We will always do our best to see every dog that comes through our doors, but depending on our schedule and the reason for your visit we may need you to drop off your dog or scheudle you for another day. We always recommend calling ahead of time!




When should I bring in my new puppy?


The sooner the better. You can bring in your puppy the same day you get them! Generally puppies will need 3 to 4 sets of vaccines boostered started at 8 weeks old.




How do I transfer my pets records from a previous clinic?


There are multiple ways! You can either allow us to request records form your previous vet (you may have to sign a release form for them) or bring them with you on your first visit. You can send any records via email to reception@kelseycanine.com or fax to 901-861-2274.




Where do I take my pet in case of emergency?


While we are not an emergency clinic we will take any emergency during our office hours. After hours we recommend Memphis Veterinary Specialist/Pet Med, Animal Emergency Center, or Horn Lake Animal Hospital.




What dog food brands do you recommend?


There are many great brands out there. The ones we recommend the most based on years of results and healthy patients. It is recommended that pets are fed premium diets like Purina Pro Plan, Royal Canine, and Hill's Science Diet. Occasionally, prescription diets are recommended based on a pet's specific needs. Our Veterinarians will make these recommendations when appropriate.




Does heartworm prevention and flea prevention need to be given year round?


Yes! Mosquitos and fleas are both present year round across the United States, but especially in the Gulf Coast region where temperatures remain warm for much of the year. Heartworm incidence in this region is still very high making year round heartworm prevention paramount.




Is it really necessary to bring my dog in for a yearly comprehensive exam?


Comprehensive examinations are recommended AT LEAST annually to check for health issues that may not be apparent to owners. During a comprehensive examination the veterinarian will examine your pet's eyes, ears, skin and hair coat, listen to their heart, and discuss any concerns you may have.